You want your dress to be cleaned and preserved properly. Unfortunately, you’ve probably heard horror stories (we’ve heard them!)
So, when you call, be sure you are speaking to someone who is going to be responsible for cleaning the dress.
Ask: “how long have you been cleaning dresses?” (This is a completely legitimate question to ask.)
Also, check what kind of questions they ask you about your dress. This is a good indication of whether you can feel you can trust your dress with them.
Nola Kay has 35 years experience dry cleaning wedding dresses for Sydney brides.